AbacusConsulting - About Us

Back Office Processing

AbacusConsulting BPO's Back Office Processing services team consists of professionals with extensive experience in the following diverse range of back office processes:

HR Services

Benefits Administration, Employee HR Help Desk, Payroll Processing, Claims Processing and Recruitment/Resume Data Management services.

Administrative

Record and Data Maintenance, Document Verification, Product Registration and Warranty Processing services.

Transcription Services

Medical, Legal and Business transcription services, with 4-hour to 12-hour turnaround time, consistent quality (98.7% plus), HIPAA compliance, dial–in or digital dictations and savings of up to 40% on transcription costs.

Data Entry / Data Processing

Text / Data Entry, Data extraction / Online data retrieval from web, Word Processing, Scanning Services, File Transfers, Indexing / Hyperlinking Services and CD-preparation and replication.

Benefits

Capturing and storing your company documents digitally will save you time and money, dramatically improve efficiency and give you an edge on the competition.

• Virtually eliminate unnecessary paper from your offices
• Dramatically reduce expensive document storage costs 
• No need for specialist paper storage facilities 
• Make better use of office space 
• Save thousands of man-hours every year by eliminating labor intensive searching and retrieval of paper documents 
• Store thousands of documents on a single CD-ROM 
• Immediate access to all your company files via your PC or LAN 
• Access your data from anywhere in the world via the Internet 

Forms Processing

Information on a paper form is of little use until it is converted into an electronic format and acted upon. We capture data from all types of handwritten and typed forms accurately, rapidly and cost-effectively.

Forms processing involves extracting information from structured or customized forms, faxes and scanned images and updating it on a range of outputs. At AbacusConsulting BPO, we regularly process surveys, questionnaires and application forms.

We can handle both structured (well formatted forms in tabular/column designs with boxes to fill in details, such as coupons) and non-structured versions (such as survey questionnaires or survey forms) of forms processing.

Methodology and our Form Processing Services

Your requirements help us decide the tools to be used for form processing. We can handle the forms using manual data entry methods. We use a simple single key process or a double key process to ensure high accuracy of data entry. We create validation tools based on a set of rules, i.e. postal code and email address validation.

AbacusConsulting BPO undertakes the data capture of forms or form processing in India which do not easily lend themselves to automatic capture using ICR/OCR tools such as handwritten forms etc.

AbacusConsulting BPO Offers the following services:

• Form design
• Document preparation
• Forms scanning
• Automatic forms data capture
• Manual forms data capture
• Document warehouse
• Document retrieval

Process: Form Processing

• The forms are mostly electronically transmitted. These are scanned and are made available at clients or AbacusConsulting BPO 's secure FTP server, from where we download these images for onward processing.
• The images are then loaded into the customized software.
• Depending on the requirements, a data base is created and the fields added are as per the needs of the client.
• The data in the database is verified and quality checked before being dispatched.

Applications for Form Processing

We handle all kinds of forms from invoices, sales, purchase orders, tax statements, credit card applications, medical or insurance claims, market research forms, any online form processing and many other types. These forms are scanned and converted into electronic format using our in-house software.

Reduced cost, allows customers to focus on their core businesses and grow without adding expensive manpower and resources. We work with a variety of applications including:

• Coupon redemption forms
• Credit card applications
• Insurance claim forms
• Medical claim forms
• Patient records
• Product registration cards
• Online form processing
• Shipping documents
• Subscriptions
• Survey forms
• Legal forms
• Tax forms
• Rental forms

At AbacusConsulting BPO, we can process voluminous transactions and have staff and resources to match your turnaround time requirements.