Consulting
Technology
Outsourcing
AbacusConsulting BPO services focus exclusively on that segment of the market where we can provide strategic, multi-process, end-to-end business solutions – and where we can leverage our firm’s core competencies to help clients build shareholder value. We take a holistic approach to providing clients with integrated business solutions that benefit the entire organisation, and that are coordinated across business units, related functions, and geographic regions. Our BPO group provides a broad range of services, which centre around our firm’s core competencies in key management areas: Web Research, Human Resources, Finance and Accounting, and Learning/Education. We believe this is the high-growth, value-added segment of the BPO market, and our goal is to deliver significant business value to our clients.

Service Offerings
At Abacus, we offer the following Business Process Outsourcing Services:

Web Research Services
The internet is one of the most valuable sources of information today sought after by decision makers. However, much of this information is often unutilised because of the resource cost involved in sifting through pages and pages of irrelevant information before arriving at valuable business data. Our web research services are designed to help you gather information that will help you to make better decisions. Through use of offshore research teams, we further make the cost of such information entirely affordable. For instance, we work with clients helping them understand their competitors’ prices and how they vary month-on-month. Such information becomes valuable to our clients as they look to strike a winning price for their products.

Human Resource Outsourcing
We help clients to manage their human resources more efficiently and whilst doing so reduce their average cost per employee significantly. We do this by assuming responsibility for HR transaction processing such as payroll processing, expense claims and general administration requirements. With companies such as Shell and Motorola as our HR Outsourcing customers, we seek to customise our HR service offering to your strategic priority areas.

Financial & Accounting (F&A) Outsourcing Services
Within Pakistan and in the wider Middle East region, AbacusConsulting is widely acclaimed to be a leading F&A specialist company. In collaboration with PricewaterhouseCoopers London, AbacusConsulting developed the New Accounting Model (NAM) for the government of Pakistan. Covering nominal ledger, budgeting, payables, receivables, cash management and payroll, the NAM manages accounts for the entire government covering more than 3 million employees and an expenditure budget in excess of US$ 15 billion. Furthermore, we have designed F&A business processes for many large organisations and implemented technology such as SAP, Oracle and other ERP systems in the pursuit of automation. We have a depth of understanding in F&A and we believe that we can offer an F&A Outsourcing service that returns high business value to you. Management of finance/accounting department functions includes: financial planning/budgeting; financial accounting/reporting; general ledger; accounts payable/receivable; pa
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