Abacus achieved SAP Partner Center of Expertise Certification
Abacus is delighted to announce yet another landmark achievement whereby our team has received the SAP Partner Center of Expertise (PCOE), a highly coveted and acknowledged certification introduced by SAP.
The PCOE certification process is a rigorous set of requirements, deliverables, quality benchmarks, quality gates, quality audits, SAP resources capabilities and expertise as well as overall customers' and industry satisfactions, which must be met or exceeded to attain the coveted PCOE status.
The accreditation will further enable Abacus’s SAP team to offer world class quality and fair value of maintenance and support to the valued clients, standardize end to end support, and greatly improve the complaint service and support delivery processes. On another level, the knowledge for a client that they are dealing with a certified SAP AG partner who has attained the ‘Partner Certification of Expertise’ will be of huge satisfaction. The phenomenal achievement will be another industry-first, raising the bar much higher for the competitors. The certification is another feather in the cap for team Abacus, as we continue on our journey to be the transformation partner of choice for those committed to changing the future of business for the better.
The PCOE certification is the testimony of our commitment towards the clients, and evidence that a set of stringent quality checks and controls set by SAP are being observed by Abacus in order to deliver the highest quality of services and support to the SAP customers.