SAP Partner Centre of Expertise Certification
Abacus is delighted to announce yet another landmark achievement whereby our KSA team has received the SAP Partner Center of Expertise (PCOE), a highly coveted and acknowledged certification introduced by SAP. This status was achieved in Riyadh on October 21, 2015 after going through a readiness audit. Partner Centre of Expertise (PCoE) is a certified support centre run by a VAR partner that provides VAR-delivered support to their end customer and conforms to standards set by SAP regarding the certification of individual support consultants. In addition to this, it also provides technical infrastructure necessary for SAP software and as well as for the business processes and deliverables which ensure a high quality of support.
The PCOE certification process is a rigorous set of requirements, deliverables, quality benchmarks, quality gates, quality audits, SAP resources capabilities and expertise as well as overall customers' and industry satisfactions, which must be met or exceeded to attain the coveted PCOE status. The PCOE certification is the testimony of our commitment towards the clients, and evidence that a set of stringent quality checks and controls set by SAP are being observed by AbacusConsulting in order to deliver the highest quality of services and support to the SAP customers.