Abacus signs project with the Government of KPK

Abacus signed a contract with PCNA-GSP, Government of KPK for “Development of Citizens Right to Services Performance Management System” funded by the World Bank.

Government of KPK has promulgated rights to public service act on January 22, 2014. According to this law performance management system needs to be developed to support automation and tracking of registered services transactions for the improvement of service delivery. Feedback on the system would be collected through SMS and calls and data would be managed within the centralized web based application.

In order to share the information to public, a centralized web portal will be developed that would update the citizens with offered services (i.e. FIR, domicile etc.) information.